Privacy Policy

1. Scope

This Privacy Policy, drafted in accordance with the EU GDPR 2016/679, explains how we collect and use personal information. "Personal Information" refers to any information related to an identified or identifiable individual; a person who can be identified, directly or indirectly, through an identifier such as name, an identification number, location data, an online identifier, or one or more factors specific to their physical, physiological, genetic, mental, economic, cultural, or social identity.

We collect personal information in various ways as part of our normal business activities, both online and offline. This includes, for example, when you place an order or purchase products or services, enter into contracts, communicate with us, visit and use our websites. We also receive personal information from our customers to provide services on their behalf.

2. Identity of the Data Controller, Art. 28 GDPR:

To identify the Changee entity responsible for processing your personal information, you can ask your Changee business contact or reach out to our Privacy Office at info@changee.it

3. Categories of Personal Information, Art. 4 GDPR:

The personal information we may collect and process includes:

Contact Information: Name, professional title, age and prefix, username, mailing address, phone numbers, email address, or other communication addresses, business and registration information provided on our website.
Business Relationship Information: Data relevant to our relationship with you, such as the types of products and services of interest, contact and product preferences, language, creditworthiness, marketing preferences, and demographic data.
Transaction Information: Interactions with us, including purchases, inquiries, customer account data, orders and contracts, delivery details, billing and financial data, tax data, transaction history, and correspondence, as well as website usage data.
Security and Compliance Information: Data for fraud prevention, internal audits, and security of our premises, such as video recordings.
Product Data: Some of our products may collect system and event information related to configuration and operation, including environmental data, energy consumption, fault reports, and in some cases, video and audio data.

4. Legal Bases for Processing, Art. 6 GDPR:

Performance of a contract with customers and suppliers.
Changee's legitimate interest, aligned with our business activities.

5. Purpose of Processing, Arts. 13 and 14 GDPR:

Order fulfillment and related services (delivery, customer service, account management, product updates, and security).
Management of contractual obligations and customer relationships (analysis and improvement of products and services, communication about promotions and offers).
Security of websites, networks, systems, and fraud protection.
Daily business operations (payments, product development, corporate governance, audit, and legal compliance).

6. Recipients of Personal Information:

Third Parties: We may share data with service providers to carry out activities on our behalf.
Legal Obligations: We may disclose information to judicial and security authorities as required by law.
Mergers and Acquisitions: In the event of a sale or merger of Changee, data may be transferred.
Affiliates: We may share data with Changee affiliates, in compliance with applicable regulations.

7. International Transfers, Arts. 44-49 GDPR:

Personal information may be transferred to countries with different data protection standards. In such cases, we ensure an adequate level of protection through binding corporate rules and standard contractual clauses.

8. Data Retention, Art. 5-a GDPR:

We will process data for the time necessary to achieve the stated purposes and for the legally required or permitted period.

9. Protection of Personal Information, Art. 25 GDPR:

We adopt technical, physical, and organizational measures to protect data from accidental destruction, loss, alteration, disclosure, or unauthorized access. Data access is limited to authorized individuals based on the "need-to-know" principle.

10. Our Website:

Cookies and Similar Tools: We collect data through cookies and other technologies to enhance user experience, manage preferences, and analyze traffic. You can manage your browser settings to limit cookie usage.
"Do Not Track" Requests: We do not actively track visitors to our websites and do not respond to "Do Not Track" signals.
Linked Websites: Our sites may contain links to third-party websites, which have independent privacy policies.
Minors: Our sites are not intended for children, and we do not knowingly collect personal information from minors.
Remarketing: We use analytics tools to collect anonymous data on users' online activity and improve our services. Google Analytics technology is not currently used pending a definitive statement from the Data Protection Authority.
Facebook Conversion Tracking: We may use Facebook tools to monitor the effectiveness of our advertising campaigns.

11. Your Rights, Art. 15 GDPR:

You can request access, correction, or updates to your data by contacting our Privacy Office at info@changee.it. You also have the right to request data deletion, restriction of processing, object to processing, and request data portability.

12. Consent and Withdrawal of Consent, Art. 7 GDPR:

By providing your data, you consent to the processing, transfer, and use as described in this Policy. You can withdraw consent for direct marketing or specific processing activities via links on our websites or by contacting us at info@changee.it.

13. Automated Decision-Making

Changee respects your rights regarding automated decision-making as provided by applicable regulations.

14. Contact:

For privacy-related questions, contact our Privacy Office at info@changee.it.

15. Changes to the Privacy Policy:

We reserve the right to modify this Policy at any time. We encourage you to review it periodically for any updates.

This policy is effective as of May 25, 2018.

Changee

We transform brands

M: info@changee.it

T: +39.02.928.70.200

Via Marco de Marchi, 7 - 20121 Milan - Italy

Via Sistina, 27 - 00187 Rome - Italy

116 Cromwell Road - London - UK

Registered Offices:
Via Vittorio Veneto, 146
00187 Rome - Italy